We are Here to Listen and to Help
When you are ready to learn more about improving your life to live fully without the burdens you carry, we know the most important thing we can do is listen. From the moment you reach out and contact us, we treat you as an individual with a unique set of circumstances.
Sometimes life puts us on a course that we recognize is not healthy and is preventing us from living the life we had imagined. We understand that reaching out is often difficult. For many of us, knowing what to expect can ease our minds and help us understand our next steps. When you decide you are ready for help here’s what you can expect from us:
Prior to Admission:
- During a phone call with our admissions specialist, you’ll receive all the information you need about our program
- We will review finances and insurance benefits. You will receive a quote so you know what your out-of-pocket expenses will be
- You will have a thorough clinical intake assessment with our founder and licensed clinician to gather information and review your history to ensure you would be good clinical fit for a successful treatment experience
First Day:
- You will be greeted by an administrative team member who will sit with you and review all your intake paperwork, enroll you in our electronic communication system, and gather any additional information necessary to provide to your medical and clinical team members
- You will meet with our co-founder/director of finance to answer any questions pertaining to finances/insurance reimbursement
- You will meet with a clinical team member to review your treatment plan and answer any questions pertaining to the program day, as well as review the first week program schedule
- You will be receiving a personal tour conducted by a member of our administrative staff
- You will complete an initial admissions survey to gather valuable information about your baseline of functioning and to inform our team how we best can support you in your healing journey, including specific symptoms to address
- You will join your first group
First Week:
- You will meet with your primary therapist to complete the initial intake assessment to gather information for developing your Master Treatment Plan Goals
- You will meet with your psychiatrist to complete the initial medical assessment
- You will meet with our psychiatric nurse for the initial medical assessment
- If indicated, you will meet with our trauma specialist for an initial assessment
- If indicated, you will meet with our registered dietician for initial assessment