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Celisa Flores, PsyD is an accomplished mental health professional with over 20 years of experience as a therapist, marketer, and educator. She is currently the Director of Clinical Outreach at Lido Wellness Center, where she helps the community find resources and supports providers through education and training on identifying when a higher level of care referral is necessary. In this role, Celisa works to bridge the gap between patients, providers, and Lido Wellness Center, bringing together her expertise in clinical psychology and marketing to connect people with the best mental health treatment possible.

Celisa’s experience as a therapist, coach, and program director have given her a unique perspective on the needs of the community, providers, and patients. She has been a speaker, trainer for mental health providers, and currently teaches as an adjunct professor at The Chicago School in Los Angeles and Hope International University. Celisa has also received additional training that has prepared her for her specific role, including certification as a trauma-sensitive yoga and meditation facilitator, and training by MAPS to provide MDMA-assisted therapy.

Celisa’s impressive educational background includes a Bachelor’s degree in Biology & Psychology from California State University, Fresno; a Master’s degree in Counseling MFT Option, also from California State University, Fresno; and a Doctorate in Clinical Psychology from The Chicago School of Professional Psychology, Irvine. She has also had business training, which helps her to understand the administrative and organizational needs of a clinical outreach role.

Her commitment to her work and her clients is reflected in her daily routine, which includes a daily meditation and yoga practice, as well as volunteering in her community. She also finds time for personal interests, such as reading, listening to music, and traveling, which helps her maintain her own mental wellness.

Overall, Celisa Flores, PsyD’s extensive experience, education, and dedication to her work make her a standout mental health professional who is committed to helping people find the support and resources they need to lead healthy, fulfilling lives.

Jodi Tilley is the Director of Admissions at Lido Wellness. Having started her career in social work in 2012, she quickly developed a passion for mental health care and transitioned to working in this field in 2015.

In her current role, Jodi is responsible for helping clients and their families navigate the admissions process from the first call through to their arrival at the facility. With her empathetic nature and active listening skills, she builds trust with her clients and finds the way to best serve them no matter what their situation might be. She also handles determining finances and insurance coverage, coordinating admissions assessments to establish treatment plans and identify the best providers, arranging start dates, and even providing transportation from the airport to the facility.

Jodi’s strong understanding of health insurance coverage, interpretation of benefit information, authorization of benefits, and medical necessity makes her an invaluable asset here at Lido. She also works tirelessly to build and maintain close, effective relationships with field marketers, referents, and internal staff to increase admissions and ensure a smooth transition from admissions to intake.

With a bachelor’s degree in Psychology and a minor in Family Studies and Human Development from the University of Arizona, as well as a master’s in Clinical Mental Health Counseling from The Chicago School for Professional Psychology, Jodi brings a wealth of knowledge and expertise to her role.

Outside of work, Jodi is an advocate for maintaining mental wellness and enjoys spending time with her family and dogs, as well as engaging in activities such as gardening and various art projects.

As an office coordinator, Paris prides herself in being the ‘go-to’ person for patient needs and ensuring excellence in the administration of care by crafting patient schedules, answering all questions, and providing for patient welfare. She works closely with care teams and support staff and she applies her academic background and Intensive Outpatient Program (IOP) care certification to provide quality wellness assistance. She goes above and beyond in this role by supporting patients through her compassionate nature and general aptitude for exemplifying Lido Wellness Center’s patient-centric mission. Notably, Paris’ favorite aspect of the job is interacting with patients—getting to know them by talking with them about their passions, goals, and support systems. She feels strongly about fostering Lido’s continued growth and enjoys constantly learning from and being inspired by her colleagues.

Paris graduated with a Bachelor of Arts in Psychology from Chapman University and plans on attending graduate school with the goal of pursuing social work. Paris also follows Lido’s wellness philosophies in her own life by practicing self-care—her favorite form being spending time at the beach journaling, exercising, and relaxing. Paris also enjoys cooking and baking for her roommates.

Ashley Lona understands that she has an important role to play as a vital part of helping people struggling with emotional health challenges when they seek assistance at Lido Wellness Center (LWC). Ashley works both with LWC patients and insurance providers on billing and claims follow-up, enabling patients to pursue the treatment they need.

With a background in finance in the behavioral and mental health industries, she is passionate about assisting with timely claims processing and in ensuring that she obtains the highest reimbursement possible to reduce patients’ out-of-pocket costs. She knows that helping patients sort out the practical financial essentials related to their treatment program provides patients with a peace of mind that follows when a caring individual is dedicated to working closely with them to settle their financial obligations.

Ashley enjoys being a part of an organization that shares a common vision and dedication in helping others – whether patients or employees. She is energized by the personal and professional growth opportunities she sees within the mental health industry that is dedicated to helping people. This energy translates to her role in helping individuals be able to shift their focus from practical concerns of treatment to their own healing and treatment. Ashley incorporates self-care into her daily routine with healthy eating and nightly walks with her family.